Frequently Asked Questions
Answers to common questions about school records and access.
What happens if our school computer or laptop stops working?
Core school records are kept in Eduvecta's cloud-hosted systems rather than being tied to that computer. Sign in from another supported device to continue.
Do we need to take manual backups on external hard drives or pen drives?
Eduvecta manages automated backups of the production database, so schools do not need to maintain backups of a local installation. Schools can still retain exports where their own record-keeping policy requires them.
Can staff from other schools see our school records?
Access depends on the school accounts and permissions assigned to the user. Staff from another school do not receive access to your school's records through their own school account.
Can parents view other students' marks or fee dues?
Parents can view information for children linked to their account. Their login does not provide general access to other students' records.